You can email us at alankamenev@gmail.com where our customer service team will be happy to help you with whatever you need! You can also text or call 713-392-8418 at any time.

We ship to the United States. If you live in another country send an email and we will give you a quote on the shipping fee.

We ship from Nashville Tennessee.

Yes, let us know as before we ship it and we will change or cancel your order for no extra fee.

You can use any of the major credit cards (Visa, Mastercard, Amex) or Paypal on our website. If you wish to pay with an alternate method send us an email.

Your order will be processed within 1-2 business days

You can email us at rainforestvitality@gmail.com where our customer service team will be happy to help you with whatever you need! You can also text or call 713-392-8418 at any time.

Expect delivery to take 5-6 days after being shipped to arrive at your door, we will send you a tracking number as soon as we deliver your product.

If you don’t receive your order within 30 days of shipping, let us know and we will give you a full refund.

Tax will be automatically calculated at checkout and will be included in the final price.

Please contact us if you have received merchandise that is incorrect, missing, and/or defective. Please include your order number, photographs of the item(s) and all related references upon receiving your package. We will do our very best to resolve your case as soon as possible.

All refunds will be credited to your original form of payment. If you paid by credit or debit card, refunds will be sent to the card-issuing bank within 7-10 business days of receipt of the returned item or cancellation request. Please contact the card-issuing bank with questions about when the credit will be posted to your account. If you haven’t received a credit for your return yet, here’s what to do: Contact the bank/credit card company. It may take some time before the refund is posted to your account.

Statements will appear as “Itchy Cream Store” on your bank statement.

Yes, all packages will come in an unmarked box with no promotional content inside.